Institutional Food Service Management & Consulting Specialists
47 Grand Street
PO Box 2428
Newburgh, NY 12550
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Services:

On-site Food Service Division:
Watson Services, Inc. is equipped to take charge of the entire on-site food service operation, from menu development, purchasing, and clean up, to management of the food service facility. We are very flexible in responding to client needs. So whether your needs are limited or very extensive, we can tailor a program to suit you.

Menu Development: We stress variety and innovation in meal planning so that our customers look forward to eating! Our menus are prepared individually on a client-by-client basis, recognizing different preferences and nutritional needs. Seasonal and holiday menus receive additional attention.

Purchasing: Our close relationship with suppliers assures ready access to high-quality meats, fruits, and vegetables. We purchase to take advantage of seasonal prices and availabilities, and to keep within budget without sacrificing quality and variety.

Food Preparation: We are sticklers for delivering fresh food that tastes good and is prepared in safe and sanitary conditions, by people who love to prepare food.

Food PresentationFood Presentation: Food has to look appealing. We pay special attention to making dishes look appetizing, whether it is by adding garnishes, or by the way food is arranged on the serving platter. In facilities where there is self-service, we stand by to replenish quantities immediately and constantly clean up. Above all, we stress cleanliness and neatness of the serving area.

Staffing: All Watson Services employees are screened and hired to be efficient and courteous. Everyone on the job wears clean, attractive uniforms. We compensate our employees with competitive wages and benefits. On-site supervisors manage your service.

Clean-up and MaintenanceClean-up and Maintenance: We clean and sanitize the food preparation and serving areas, clean up any spills in the dining and serving areas, and bus tables. After each meal we clean floors and surfaces in the dining and serving areas using cleaning agents especially formulated for food service operations.

Vending Operations: We service and maintain vending machines as needed on-site, stocking the selection on the basis of the population being served. Availabilities of other food sources influence our offerings.

Beverage Service: We can provide complete beverage service, including a full bar.

Off-site Food Service Division:
Watson Services, Inc., has full catering capabilities in your limited space areas. We prepare food off-site, deliver it, serve it, and clean up afterwards. Please call us to discuss servicing your location.

Clients requiring food service at outdoor events can rely on us to set up the serving and eating areas, and/or have food carts stationed strategically throughout the location.

Management ConsultingManagement Consulting Division:
As institutional food service consultants, we can undertake a myriad of projects.

Set up an In-house Food Service Operation: We show you how to organize and operate your own in-house program. Every aspect of food service is treated with special emphasis on the specific needs of your facility.

Design the Food Service Facility: We engineer food preparation areas for safety and efficient workflow. Watson Services helps its clients create attractive dining facilities for optimal traffic flows and ease of maintenance. We will work with your architect or facilities designer to maximize usefulness and appearance.

Staff Training and RecruitmentStaff Training and Recruitment: We will train your in-house staff, ranging from cooks and managers to clean-up personnel. We will provide guidelines for recruitment, or participate in the recruitment process, if needed.

Equipment Selection: We provide guidance in selecting everything from machinery to flatware. Our familiarity with the market enables us to completely equip a facility while optimizing cost.

Nutritional Guidance and Menu Development: We provide guidance on the nutritional requirements and preferences of children, teenagers, adults, laborers, and office workers. In addition, we can develop menus based on local and cultural preferences and provide recipes as well.

Budgeting and Forecasting: We can prepare budgets for running an in-house operation based on different levels of service. We will set up procedures to control your cost overruns.

Customer RelationsPurchasing and Procurement: We will work with you to optimize purchasing by showing you how to buy seasonally or in bulk, and how to identify local suppliers who can fill your needs in terms of price and quality.

Customer Relations: We identify your customer’s needs and desires in your food service facility, including staff performance and attitude. We train your employees and managers in all aspects of customer service.

If it concerns food service, our consulting division stands ready to help, either to set up an entire in-house operation, or just refine some of the fine points.